PDA

View Full Version : SB Error



NewsArchive
07-26-2009, 08:48 AM
Hello Friedrich,

sometimes i get an SetupBuilder error when starting my installed app.

Possible itīs something with your manifest? Or something when my app is
checking for updates in background.

Please see attached error screen.

Thanks very much

Kai

NewsArchive
07-26-2009, 08:49 AM
Kai,

> sometimes i get an SetupBuilder error when starting my installed app.
>
> Possible itīs something with your manifest? Or something when my app is
> checking for updates in background.
>
> Please see attached error screen.

No, it's not caused by the "manifest" nor by SetupBuilder.

The decompression library returns a GetLastError = 32 =
ERROR_SHARING_VIOLATION. The Windows CreateFile API to read from the
SetupBuilder application file returns a "The process cannot access the file
because it is being used by another process". I assume it's caused by your
"protection software". For example, it "locks" the SetupBuilder application
when you start it and it does not unlock it quickly enough. I would suggest
to report this to your protection software vendor.

Hope this helps.

--
Friedrich Linder
Lindersoft
www.lindersoft.com
+1.954.252.3910

SetupBuilder is installation -- "point. click. ship"

-- Official Comodo Code Signing and SSL Certificate Partner

NewsArchive
07-26-2009, 08:50 AM
Hello Friedrich,

ok, thanks much. I will have a look at this and if required report this to
capesoft because i use secwin.

Thanks much and best regards

Kai

NewsArchive
07-27-2009, 01:14 AM
Hello Friedrich,

i found that this error must be from wucheck. I have no restrictions for
wucheck in secwin. Any idea what file wucheck could not open because itīs
locked?
IDEPLOY.CLI ?

The error ist very temporary. Sometimes the first time i start my app after
starting windows vista.


Thanks and best regards

Kai

NewsArchive
07-27-2009, 01:15 AM
Hi Kai,

> i found that this error must be from wucheck. I have no restrictions for
> wucheck in secwin. Any idea what file wucheck could not open because itīs
> locked?
> IDEPLOY.CLI ?
>
> The error ist very temporary. Sometimes the first time i start my app
> after starting windows vista.

No, you misunderstood. It has nothing to do with IDEPLOY.CLI or any other
external file. "Something" on your machine (I assume it's your protection
software) "locks" temporary runtime files. The SetupBuilder application
(e.g. wucheck.exe) unpacks temporary runtime files into the temporary
Windows folder. This process is "locked" by one of your protection software
products -- the application unpacks files, your protection product opens the
files and put a temporary lock on them to check for viruses, etc. but does
not remove the "lock" quickly enough or never. That's why Windows returns a
ERROR_SHARING_VIOLATION. In other words, your protection software is too
protective or "buggy".

Hope this helps.

--
Friedrich Linder
Lindersoft
www.lindersoft.com
+1.954.252.3910

SetupBuilder is installation -- "point. click. ship"

-- Official Comodo Code Signing and SSL Certificate Partner

NewsArchive
07-27-2009, 01:18 AM
Hello Friedrich,

and i get some errors more. See attached screenshots.

Where i have to place the ideploy.cli when installing on windows vista? In the
app dir or data dir?

Thanks again

Kai

NewsArchive
07-27-2009, 01:19 AM
> and i get some errors more. See attached screenshots.
>
> Where i have to place the ideploy.cli when installing on windows vista? In
> the
> app dir or data dir?

Yes, same reason and proves my theory. This happens because the temporary
file can't be accessed (locked by your protection software).

This has nothing to do with IDEPLOY.CLI. But to answer your question,
IDEPLOY.CLI and wupdate.exe should be in the same folder. The web update
installer package (running with administrator execution level privileges)
will update this file after installing a new build.

--
Friedrich Linder
Lindersoft
www.lindersoft.com
+1.954.252.3910

SetupBuilder is installation -- "point. click. ship"

-- Official Comodo Code Signing and SSL Certificate Partner

NewsArchive
07-27-2009, 01:19 AM
> Yes, same reason and proves my theory. This happens because the temporary
> file can't be accessed (locked by your protection software).

By the way, if I were you, I would update the protection software to the
latest version and see if they already fixed it. If not, report this
problem to your protection software vendor.

Friedrich

--
Friedrich Linder
Lindersoft
www.lindersoft.com
+1.954.252.3910

SetupBuilder is installation -- "point. click. ship"

-- Official Comodo Code Signing and SSL Certificate Partner

NewsArchive
07-28-2009, 02:26 AM
Hello Friedrich,

thanks again. Iīll report this to capesoft. But for my understanding:

I start my app. The app have an usermanagement with secwin. I have no other
protection software. After Login my app is calling wucheck.exe. Then
wucheck.exe give me this errors, i think. But what have wucheck.exe todo with
any protection software?

Best regards

Kai

NewsArchive
07-28-2009, 02:26 AM
Hi Kai,

> thanks again. Iīll report this to capesoft. But for my understanding:
>
> I start my app. The app have an usermanagement with secwin. I have no
> other protection software. After Login my app is calling wucheck.exe.
> Then wucheck.exe give me this errors, i think. But what have wucheck.exe
> todo with any protection software?

Hmm, why CapeSoft? Do they have virus scanner or anti-spyware products <g>
Your virus scanner and/or anti-spyware product causes this!!!!

CapeSoft products do not "lock" files!

--
Friedrich Linder
Lindersoft
www.lindersoft.com
+1.954.252.3910

SetupBuilder is installation -- "point. click. ship"

-- Official Comodo Code Signing and SSL Certificate Partner

NewsArchive
07-28-2009, 02:27 AM
Hello Friedrich,

iīm sorry. I was wrong. I was thinking you mean protection software for my app.
Ok you mean anti virus products.

I will try to switch off my antivir and will see what happen.

Thanks much Kai