SetupBuilder uninstall hangs

[glewis64]

This one is perplexing.:confused:

I have written an major upgrade script for my application. When I make major upgrades I change my GUID so the patches can make sure they are being applied to the correct version. In these major upgrades, I uninstall the previous version. The uninstall launches and ask the question as to whether to run the uninstall or not. If I click YES too quickly, the uninstall hangs. If I let the dialog rest on the screen for awhile (30 seconds) and then click YES the uninstall works perfectly. I can see the Uninstall in Task Manager, but it is taking 0 cpu cycles.

How do I go about finding what is happening here?

Thanks in advance for your expertice.

[linder]

Unfortunately, I have no idea, sorry. We have not received any similar report (and SetupBuilder powers millions of installations per day). So perhaps it's script or machine specific?

Friedrich

[linder]

BTW, if you can develop and send us a small demo project, then we'll review it.

Friedrich

[linder]

Hello,

Please see the following link:

http://www.lindersoft.com/forums/showthread.php?p=41275

Do the following and you are done:

Progress Dialog: Close
Run Uninstall
Progress Dialog: Display

Friedrich

[glewis64]

Perfect!

Thank you very much.