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David Webber
03-23-2012, 01:01 PM
A guy who is trying to use my installer is getting an error message: "SetupBuilder 7.5 Archive integrity check failed".

Can anyone tell me what this means? What to do about it?

Dave

linder
03-24-2012, 03:47 AM
Dave,

That means your customer received an incomplete setup file (e.g. the setup.exe is 14MB but he only downloaded 8MB). Let him check the code-signature and it will also be "invalid". To fix such a transmission error (caused by his Internet connection or your server), the customer has to download the file again from your site.

Hope this helps.

Friedrich

David Webber
03-24-2012, 05:59 AM
Thanks Friedrich, That should help us get it sorted out!

Dave