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NewsArchive
07-06-2013, 02:12 AM
Code Signing Certificate received in approx 21 hours!

Your order has been received

Wednesday, July 03, 2013, 1:44:22 PM (Wed, 03 Jul 2013 17:44:22 +0000)

Your Code Signing Certificate is ready!

Thursday, July 04, 2013, 11:00:56 AM (Thu, 04 Jul 2013 15:00:56 +0000)

After Lynn Howard expressed the unpleasant news about the new callback
number requirement (phone number listed in certain business data bases),
and with a little over two weeks for Encourager Software Code Sign
Certificate to expire - I decided to take immediate action, put my order
in, and work through the requirements.

Here is what I did...

After I put my order in (thanks again to Lindersoft - Comodo sponsored
discounted rates) - I immediately filed a support request with a scanned
jpg copy of my business licence.

Wednesday, July 03, 2013, 10:21:11 PM (Thu, 04 Jul 2013 02:21:11 +0000)

Now your order ?????????? is in callback status. We need to verify your
order information through phone.

Of course, many are familiar with this - last step before getting the
certificate.

OK - onto the Lynn Howard phone number glitch! :-)

My company does have a Duns&Bradstreet profile - but created without my
intervention (or ability to update previously) - SO the phone listed in
Comodo email is incorrect.

We exchange a couple emails - this is what fixed it for me!

Comodo listed these databases -

dnb.com
superpages.com
yellowpages.com
whitepages.com

http://www.supermedia.com/spportal/quickbpflow.do

supermedia form is superpages - you can claim a company listing by working
through that form.

Filled it out - then confirm email was supposed to be sent July 3 2012, but
they didn't send it until next day.

Completed supermedia process successfully, wrote to Comodo - it's complete,
can you see it on your end?

They responded back with another - Now your order ?????????? is in callback
status WITH correct phone number

I wrote back, yes, it's correct, and within three hours, I had the
callback, and shortly after -

Then Your Code Signing Certificate is ready! Success!

I know many have legitimate troubles with Comodo - but with this order -
everything was VERY timely responses from Comodo - perhaps because I was
working on the holiday, and their traffic was slower.

http://www.encouragersoftware.com/download.html

Anyone want to verify it was that quick - the Software Developers Profile
Exchange EXE is code signed with the new certificate.

I used a Windows 7 virtual machine and FireFox - easy enough to retrieve -
Tools - Options - Advanced - Encryption - View Certificates - Your
Certificates - Backup and add password - extension is named p12, but you
can change extension to pfx.

Of course, my situation won't cover other business details - but for those
that can use what I did - use the supermedia form NOW and get a head jump!

David


--
From David Troxell - Product Scope 8! - Encourager Software
Email - mailto:pe_Remove_@_Me_encouragersoftware.com
http://www.encouragersoftware.com/product-scope-major-features.html

NewsArchive
07-06-2013, 02:12 AM
Show off ;-)

I moved over three years ago (before my last Comodo registration).

They are having a difficult time figuring out why the address on my original
business license issued 23 years ago does not agree with my current address
on my application.

Lynn Howard

NewsArchive
07-06-2013, 02:12 AM
> Show off ;-)
>
> I moved over three years ago (before my last Comodo registration).
>
> They are having a difficult time figuring out why the address on my original
> business license issued 23 years ago does not agree with my current address
> on my application.

Hi Lynn,

Well, that would make me look TWICE! :-)

Strange your business license isn't updated regularly as is annual for many
- then it would reflect the latest address.

Our Code Sign certificate is extremely important to us - so we work through
the requirements.

Here's hoping you have it already or will soon!

David

--
From David Troxell - Product Scope 8! - Encourager Software
Email - mailto:pe_Remove_@_Me_encouragersoftware.com
http://www.encouragersoftware.com/product-scope-major-features.html

NewsArchive
07-08-2013, 10:58 AM
David,

>Comodo listed these databases -
>
>dnb.com
>superpages.com
>yellowpages.com
>whitepages.com
>
>http://www.supermedia.com/spportal/quickbpflow.do

I suppose all these sevices are meant for US and canadian companies, or?

In two years I have to renew mine, I will report then.....

Wolfgang

NewsArchive
07-08-2013, 10:59 AM
> David,
>
>>Comodo listed these databases -
>>
>>dnb.com
>>superpages.com
>>yellowpages.com
>>whitepages.com
>>
>>http://www.supermedia.com/spportal/quickbpflow.do
>
> I suppose all these sevices are meant for US and canadian companies, or?

Hi Wolfgang,

I would have to say the Comodo Validatation Team was specifically
addressing my business (location, type) when it listed the databases where
my company needed to be listed in at least one of them so they could
confirm it.

Knowing others would have similar business - location, type - I shared the
information so others could get a head start on the more recent business
phone number requirement - Lynn Howard - mentioned in his Code Sign
certificate order process.

David

--
From David Troxell - Product Scope 8! - Encourager Software
Email - mailto:pe_Remove_@_Me_encouragersoftware.com
http://www.encouragersoftware.com/product-scope-major-features.html

NewsArchive
07-11-2013, 12:32 AM
If it helps I renewed mine last year. I have 2 companies, one in the US the
other in the UK.

The US was a total pain as I am not listed in those services mentioned. So
for the first time I contacted Comodo, explained the situation and they just
said send my UK Articles of Incorporation. I did that with some other
documents and within 4 hours they validated everything.

Next time I will use my UK company registration documents.

But then again maybe they changed the process since. But it is crazy they
cater for US only and despite being registered in Florida I had problems.

FWIW

John

NewsArchive
07-11-2013, 12:33 AM
> If it helps I renewed mine last year. I have 2 companies, one in the US the
> other in the UK.
>
> The US was a total pain as I am not listed in those services mentioned. So
> for the first time I contacted Comodo, explained the situation and they just
> said send my UK Articles of Incorporation. I did that with some other
> documents and within 4 hours they validated everything.

Hi John,

Thanks for sharing your story.

Well, if anything, it helps to have a discounted rate for three years time
span, and who knows what "rules" will be required then.

David

--
From David Troxell - Product Scope 8! - Encourager Software
Email - mailto:pe_Remove_@_Me_encouragersoftware.com
http://www.encouragersoftware.com/product-scope-major-features.html

NewsArchive
07-11-2013, 12:34 AM
> who knows what "rules" will be required then.

http://www.23andme.com

:-)

Charles


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