Clarion detection in SB

[NewsArchive]

Hi Friedrich,

From time to time I get emails from customers stating that Clarion 7, 8
or 9 doesn't show up in my installs when they should. Had one customer
contact me yesterday telling me that C9 doesn't show up in his install
and if I could give him a C9 compatible install. I tested that install
and sure enough it did support C9. I suggested that he could try to
install Clarion 9 again.

It's difficult to say how frequent this is, but I would guess it could
be somewhere between 1-3%

Do you have any idea why Cx sometimes fails to show up?

Best regards,

--
Arnor Baldvinsson - Icetips Alta LLC

[NewsArchive]

Hi Arnor,

> It's difficult to say how frequent this is, but I would guess it could be
> somewhere between 1-3%
>
> Do you have any idea why Cx sometimes fails to show up?

Yes. These guys have a "damaged" Cx environment (because they "moved" Cx to
another machine or folder after the installation). As a result, the product
is not correctly registered with Windows. They think they know what they
are doing but the don't :)

For C9, they can use "C9 Manager" to see the status of the environment:

http://www.lindersoft.com/forums/showthread.php?t=40434

Friedrich

[NewsArchive]

Hi Friedrich,

> Yes. These guys have a "damaged" Cx environment (because they "moved" Cx
> to
> another machine or folder after the installation). As a result, the
> product
> is not correctly registered with Windows. They think they know what they
> are doing but the don't :)
>
> For C9, they can use "C9 Manager" to see the status of the environment:
>
> http://www.lindersoft.com/forums/showthread.php?t=40434

I am sure that I have not "damaged" Cx environment - installed from scratch
and it works as usual, SB8 install detects it as well. BTW your "C9 Manager"
shows FAILED for c9 (look at attached image)- what does it mean???

Gennadi

[NewsArchive]

Gennadi,

> I am sure that I have not "damaged" Cx environment - installed from
> scratch and it works as usual, SB8 install detects it as well. BTW your
> "C9 Manager" shows FAILED for c9 (look at attached image)- what does it
> mean???

You definitely HAVE a damaged environment.

"C9 Manager" says FAILED for Clarion 9 if you do not have C9 Gold installed
;-) What build do you have installed?

And your VC2008 redistributable is also not okay.

Friedrich

[NewsArchive]

BTW, your C9 pre-release #10332 is outdated (that's why you see the correct
"FAILED!" status in C9 Manager). Install C9 Gold (#10376).

And you have to find a way to solve your VC++2008 issue.

Friedrich

[NewsArchive]

Hi Friedrich,
> BTW, your C9 pre-release #10332 is outdated (that's why you see the
> correct "FAILED!" status in C9 Manager). Install C9 Gold (#10376).
>
> And you have to find a way to solve your VC++2008 issue.

I have installed 10376 and now I have all OK!

thanks

Gennadi

[NewsArchive]

Hi Friedrich,

> Yes. These guys have a "damaged" Cx environment (because they "moved" Cx to
> another machine or folder after the installation). As a result, the product
> is not correctly registered with Windows. They think they know what they
> are doing but the don't :)
>
> For C9, they can use "C9 Manager" to see the status of the environment:
>
> http://www.lindersoft.com/forums/showthread.php?t=40434

Thank you so much for that! I have forwarded the link and asked for a
screenshot of what it returns:)

Best regards,


--
Arnor Baldvinsson - Icetips Alta LLC