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NewsArchive
09-25-2014, 10:58 AM
Hi Friedrich,

One of my customers just contacted me and said he's getting error
"502010093" during the update process. This happened during the
download process. Any ideas what I should look for? Server problem?

Best regards,

--
Arnor Baldvinsson - Icetips Alta LLC

NewsArchive
09-25-2014, 10:59 AM
Hi Arnor,

> One of my customers just contacted me and said he's getting error
> "502010093" during the update process. This happened during the download
> process. Any ideas what I should look for? Server problem?

IMO, it's not a server but a client problem (system files damaged?,
anti-virus buggy?, virus?).

The download process Tried to create a TCP/IP stream socket. This failed
with INVALID_SOCKET and the returned (WSAGetLastError) Winsock error was
10093.

Similar to this (but don't ask him to download the "fix" tool <g>)

http://winwiki.org/error-10093-winsock/

Friedrich

NewsArchive
09-26-2014, 02:10 AM
Hi Friedrich,

> IMO, it's not a server but a client problem (system files damaged?,
> anti-virus buggy?, virus?).
>
> The download process Tried to create a TCP/IP stream socket. This failed
> with INVALID_SOCKET and the returned (WSAGetLastError) Winsock error was
> 10093.
>

Thanks for the explanation. I will look out if this happens again.

Best regards,

--
Arnor Baldvinsson - Icetips Alta LLC