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ccordes
03-19-2021, 06:51 AM
Hello,

I have an old user getting this error with a new setup I just sent.
When I searched it, here the answer (pretty much) was to update to ver 7 :rolleyes: Maybe there is a new cause of the old problem.
http://www.lindersoft.com/forums/showthread.php?48010-Load-library-error-0023-LIB&highlight=code+101000182

I'm going to change the installer back to non-ssl first just to get them going. Should I have the user install the Linder certificates from wupdate?
Beyond that, I'm at a loss. The second message says to turn off AV AMw software but the user is using only MS AV

Is this a Trust issue with the SSL wupdate.exe?

TIA,
Chris

linder
03-19-2021, 09:41 AM
Chris,

we did not receive any similar report. No, the user does not need our certificate on his machine (wupdate.exe uses a trusted root certificate from Comodo).

Can you reproduce the issue on one of your machines?

It's very well possible that the user has received a buggy definition update from his security provider and this blocks or locks a wupdate.exe component.

Friedrich

ccordes
04-02-2021, 11:19 AM
Friedrich,

I rebuilt the installer using the plain Wupdate rather than the Wupdate-SSL
Changed my software to use that too and it seems to be working.
The SSL one worked here.

Chris