End User can not update program

[NewsArchive]

Hi

I have an end user with a laptop that conencts to the internet via a 3G
conenction.

They get the attached image error...

Any help appreciated....

Thanks

Ben

[NewsArchive]

Ben,

This is a WinSock Error 10049. WSAEADDRNOTAVAIL (10049) Cannot assign
requested address.

--
Friedrich Linder
CEO, Lindersoft
www.lindersoft.com
1.954.252.3910

"point. click. ship" - that's SetupBuilder 5

[NewsArchive]

Hi

Do you have any checks in for a not blocked socket trying to be
created?....This sometimes brings back an error if the host machine can
not assign an address to the port being created...or it takes a while,
and then actually succeeeds, but the original return code is afailure...

Do you do another check on this to see if it actually did create a
conenction to the update server before reporting an error???

In other words... do you handle the different operations for blocking
and non-blocking ports being created?

Kind Regards

Ben

/Berkeley description/: Normally results from an attempt to create a
socket with an address not on this machine.

/WinSock description/: Partly the same as Berkeley. The "address" it
refers to is the remote socket name (protocol, port and address). This
error occurs when the sin_port value is zero in a sockaddr_in structure

[NewsArchive]

Ben,

In this case (Web Update error 5030 - WinSock error 100049) the
"connect the socket" function fails:

nRet = connect(theSocket, (LPSOCKADDR)&saServer, sizeof(SOCKADDR_IN));

My best guess is that the address is either not valid for the local machine,
or that the address or port is not valid for the remote machine.

The TCP/IP stream socket created without any problem (otherwise you would
have received a 5020 error).

Is it only this customer with Error 5030? You'll receive the same error
code (5030100049) if you have http:// in your host addreess.

--
Friedrich Linder
CEO, Lindersoft
www.lindersoft.com
1.954.252.3910

"point. click. ship" - that's SetupBuilder 5

> Hi
>
> Do you have any checks in for a not blocked socket trying to be
> created?....This sometimes brings back an error if the host machine can
> not assign an address to the port being created...or it takes a while, and
> then actually succeeeds, but the original return code is afailure...
>
> Do you do another check on this to see if it actually did create a
> conenction to the update server before reporting an error???
>
> In other words... do you handle the different operations for blocking and
> non-blocking ports being created?
>
> Kind Regards
>
> Ben
>
> /Berkeley description/: Normally results from an attempt to create a
> socket with an address not on this machine.
>
> /WinSock description/: Partly the same as Berkeley. The "address" it
> refers to is the remote socket name (protocol, port and address). This
> error occurs when the sin_port value is zero in a sockaddr_in structure
>

[linder]

Only Client so far using a 3G card...How do I specify a http:// if the
docs tell me not to...will it actually work ?

May it be possible that there is a dns error via the 3g card ?? this
works on other computers as is....using dsl or isdn connections

Regards

Ben

[linder]

Ben,

If it works fine on other computers then your settings are correct. Seems
to be machine specific (perhaps a firewall or proxy server problem?).

Web Update seems to work "rock solid" and I think it's not a SB5 bug (yeah,
of course). If you are interested, please send me your script and I'll
develop a test program for you so we can see where the problem is.

Friedrich

--
Friedrich Linder
CEO, Lindersoft
www.lindersoft.com
1.954.252.3910

"point. click. ship" - that's SetupBuilder 5

[linder]

Thanks for the help.

I already contacted the isp and they say that the problem may be on
their side......

if all else fails,...I can do the same as i did last time and contact
the isp's software suppliers myself and resolve the problem. (also
incorrect settings on their side...)

Kind regards

ben