Archive integrity check failed

[NewsArchive]

By default I always use integrity checking.
Never had it fail (when the user runs the setup) before.
Any ideas?
Is it at all wise to avoid this feature?


~~~~~~~~~~~~~~~
Sim Sherer

[NewsArchive]

Sim,

Getting that error message is usually a sign of a corrupt download file or
that a file stored locally has been damaged. If the customer downloaded
it, they need to download it again.

That is what it is there for<g>

;-)

Charles


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Charles Edmonds
www.pagesnip.com - "Print and Save the Web, just the way you want it!"
www.clarionproseries.com - "Serious imaging tools for Clarion Developers"
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and Forms!"
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[NewsArchive]

Hi Charles,

It opens fine on my equipment.
Only one user is complaining.
Could this be a firewall issue perhaps?

Sim

[NewsArchive]

As Charles said...
The guy hasn't properly downloaded the file for whatever reason.

I used to have users with certain ISPs who had that issue with HTTP
downloads, so I made FTP downloads available as an alternative.

Is the user on high-speed or (shudder) dial-up?

And no, don't avoid the feature! Better your user not be able to run the
installer than create a corrupt installation.

Jane

[NewsArchive]

Hi Sim,

I doubt a firewall as that is usually a issue when they can't download at
all.

As Jane mentioned it could be the ISP.

You could try making it available via FTP, and you could also put a Zipped
version of it where they can download it. Some companies have
over-aggressive policies where downloaded EXEs are concerned.

Good luck!

Charles


--
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Charles Edmonds
www.pagesnip.com - "Print and Save the Web, just the way you want it!"
www.clarionproseries.com - "Serious imaging tools for Clarion Developers"
www.ezround.com - "Round Corner HTML tables with matching Banners, Buttons
and Forms!"
www.lansrad.com - "Intelligent Solutions for Universal Problems"
www.fotokiss.com - "World's Best Auction Photo Editor"
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