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Re: Don't order Comodo Certificate from a VISTA machine

I know what you mean We had to request a new 3yr certificate in September and had to go through the same "nightmare" <g>

Friedrich

Re: Don't order Comodo Certificate from a VISTA machine

OK using IE on Win 8 that is what I am seeing. Thank you.

I am just a little (maybe a lot?) nervous about this process given the stories I have seen about the importance of every tiny little detail.

Re: Don't order Comodo Certificate from a VISTA machine

Hello,

On an UAC-aware operating system, you should see the following (using Internet Explorer).

HTH,
Friedrich

Re: Don't order Comodo Certificate from a VISTA machine

Originally Posted by linder

BTW, with the correct security settings in INTERNET EXPLORER (don't use another browser) it looks like the attached.

Comodo did not modify the screens.

HTH,
Friedrich

The screen http://www.lindersoft.com/forums/att...7&d=1376984540 (which is called Cert1.jpg) is different from the actual that I have http://screencast.com/t/SFypEwvE0LG3 in that mine is missing the section for Key Storage and Key size.

Given the discussions about following things precisely, I am reluctant to go on beyond this. I saw mention that nothing has changed in 6+ years (August 2013 post). Is this still true?

Re: Don't order Comodo Certificate from a VISTA machine

Unfortunately, there is no "renew" process for a code-signing certificate. You always have to request a new one and go through the entire process again (including identity verification). All WebTrust agencies have to follow the same strict verification standard.

Just place a new order using the same company information and Comodo should speed up the validation process. I would suggest to quote your previous Comodo order number in any correspondence with them.

Friedrich

Re: Don't order Comodo Certificate from a VISTA machine

Thanks, that got me on the right track. One final question, do we use the same form for Renewals as for New Certificates?

I tried using the same Admin/PWD pair with Comodo that I used when I last renewed this certificate in 2010 but was told that name is already in use and I must choose another. Seems strange on a renewal - you would think that using the existing name would be one more security check passed. Not so, I guess.

-O. D.-

Re: Don't order Comodo Certificate from a VISTA machine

And this:

http://www.lindersoft.com/forums/showthread.php?p=69569

Friedrich

Re: Don't order Comodo Certificate from a VISTA machine

BTW, with the correct security settings in INTERNET EXPLORER (don't use another browser) it looks like the attached.

Comodo did not modify the screens.

HTH,
Friedrich

Re: Don't order Comodo Certificate from a VISTA machine

Hello,

No, the Comodo screens did NOT change for 6+ years! The login to the Comodo order system is your serial number and a password (see your SetupBuilder notifications). The login at the Comodo site it the login that YOU created when you ordered the certificate If you get errors then you have set security too high and Authenticode does not work!!!

Friedrich

Re: Don't order Comodo Certificate from a VISTA machine

Apparently the screens have changed again. The first part looks the same, but the bottom half is not there on the first screen. Worse, I get an error every time I click "NEXT" for the next page. On the right side of the screen is a login/password pair saying that if we have ever ordered from Lindersoft before, we should login there. I have tried every login/password pair I have EVER received from Lindersoft and I keep getting an error of wrong Login/Password.

Which login is the correct one? The "Comodo Code Signing Certificate Request Information" does not work, nor do any of the others I have. My Certificate expired and I am trying to renew it.

-O. D.-