Reply to Thread

Re: File cannot be found yet it can be found

Did you check the WOW6432 registry branch, too?

Friedrich

Re: File cannot be found yet it can be found

Unfortunately, there is absolutely nothing we can do because it is definitely a machine specific issue.

So just set it to, say, "MS Sans Serif, 8" in your project, recompile and it will display fine again on your machine (like it did in the past; your screenshot from August 29, 2018; before I suggested to change it to the default "MS Shell Dlg"). But the recommended setting is "MS Shell Dlg" so Windows can choose the font on the target machine.

If you are interested, you can send me your setup.exe stub and I'll send a screenshot how it looks on our machines. We have about 50 different Windows machines and configurations.

Friedrich

Re: File cannot be found yet it can be found

So in your case, (I think) you have set it to a very small font?! What you see is completely machine specific

]

No. What you are seeing is the default setting for Windows Server 2016. I never changed the font in the Registry for the machine in question. Attached is the defaults for WinServer 2016.Attachment 4859

Does this make sense?

Yes.

Re: File cannot be found yet it can be found

Here are registry examples from our machines (Win10 and Server 2019). Just curious: what do you have in your registry?

Friedrich

Re: File cannot be found yet it can be found

BTW, for example, set it to the font that you have used in this installer (see attached screenshot). But from the technical point-of-view, it would be better to "fix" the font redirection on your machine so your compiled installer can make use of the correct font on your customer's machines.

Friedrich

Re: File cannot be found yet it can be found

In fact, there is no "font issue" in SetupBuilder. The problem is specific to "your" machine.

Yeah, of course <g>. But here is why. The installer has to support all kinds of Windows versions, from Windows 95 up to Windows Server 2019. Windows is available in localized editions for many languages.

https://docs.microsoft.com/en-us/win...ms-shell-dlg-2

So the installer has to use the "MS Shell Dlg" font, which is not really a font but are aliased in the registry. You can set the font to something different by tweaking the registry. You can reset it to MS San Serif, or something like that.

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\FontSubstitutes\MS Shell Dlg
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\FontSubstitutes\MS Shell Dlg 2

So in your case, (I think) you have set it to a very small font?! What you see is completely machine specific and is not an installer issue at all! SetupBuilder uses the "MS Shell Dlg" alias.

If you want, you can set the installer to a "fixed" font (e.g. "Microsoft Sans Serif"). This will solve your "MS Shell Dlg" redirection issue on your machine. But please note, the "MS Shell Dlg" alias is displayed correctly on 99.9% of all machines ;-)

Does this make sense?

Friedrich

Re: File cannot be found yet it can be found

I just installed the latest 10.0.6124.0 version. I then recompiled my install package. I then ran the web deployment package. The result is that nothing has changed. The minuscule font issue that I showed you in screen snapshots and video still remains.

Re: File cannot be found yet it can be found

I removed my original (system configuration) question because we have fixed the issues you reported in ticket [SB#8-08291] with SetupBuilder 2018 Version 10 Build (beta) 5995 (September 07, 2018).

http://www.lindersoft.com/forums/sho...9974#post89974

Friedrich

Re: File cannot be found yet it can be found

You can see a video of my system configuration in this video:

(URL removed)

Re: File cannot be found yet it can be found

Originally Posted by instrumentally

I was told last year that the minuscule font issue/problem on the installation dialog windows had been fixed [...] I find that nothing has been fixed.

I think you are referring to the following:

http://www.lindersoft.com/forums/sho...9491#post89491

FIX : [SB#8-08291] Installer: Possible layout problems with the "Clarion Environment Detection" wizard and the "Installation Progress" dialog when the Windows custom scaling option was enabled to increase the size of fonts and icons on high-resolution displays.

IMO, all the problems you reported in ticket [SB#8-08291] have been fixed (the rectangular gray region and the Cancel button pushed off the page).

Could you please post a screenshot from our SetupBuilder installer image running on your machine? For example, the "Welcome" dialog from this trial version installer:

http://www.lindersoft.com/downloads/sb10_dev_trial.exe

Attached is a screenshot from our machine with a 3840 resolution and 250% text size setting.

Friedrich