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Re: Error when starting SetupBuilder or SB-made install

Sorry, then I don't have any further suggestion.

Friedrich

Re: Error when starting SetupBuilder or SB-made install

Still happens...!

Error#:0007:0005

Re: Error when starting SetupBuilder or SB-made install

I'll give it a try...

Re: Error when starting SetupBuilder or SB-made install

Hi Vince,

If you start the SetupBuilder IDE then the web update client wupdate.exe (compiled with SB6 itself) reports this error on your machine. I bet that, if you disable the web update check via Tools | Options | Web Update -> Set "Check for software updates" to Never", then you'll not get this error when you start the SetupBuilder IDE.

Friedrich

Re: Error when starting SetupBuilder or SB-made install

I'm still getting the problem, both when installing, and even when just starting SetupBuilder using the icon on the Start Menu. I guess that means it's time for a system rebuild...

Thanks for looking into it...

Re: Error when starting SetupBuilder or SB-made install

I gave it some more thoughts. When you start the SetupBuilder IDE (e.g. to load an existing .sb6) then the SetupBuilder web update client is executed. This program itself is written in SetupBuilder and that is why you get the same error here.

So it seems to me that one of your "protection" software products really "block" all executables developed with SetupBuilder.

Unfortunately, there is nothing we can do from our site

Friedrich

Re: Error when starting SetupBuilder or SB-made install

By the way, what happens if you start the original SetupBuilder install image?

What happens if you disable your "protection software" (anti-virus, anti-spyware, etc.)?

Friedrich

Re: Error when starting SetupBuilder or SB-made install

Hi Vince,

Sorry, I have absolutely no idea. It's also possible that one of your protection software products causes this.

We have never ever received a similar report and SetupBuilder powers quite a few million installations per month!

My guess is that 1) there is a problem with your Vista installation -or- 2) your "protection software" blocks something. I think it is the later because SetupBuilder is fully Vista and Windows 2008 compatible and Vista itself works very stable.

Friedrich

Re: Error when starting SetupBuilder or SB-made install

No, that's CapeSoft's RightReports product.

As I said, I get the error when I try to install any number of third party accessories, such as Icetips' Build Automator, or CapeSoft's RightReports.

I also get the error when I start my personal copy of SetupBuilder, just opening up a pre-existing script (.SB6) -- this means that no installation is in progress at the time.

If you can tell me how Vista is corrupted, I can check into that further... I've ensured that no SBDLL3.DLL dlls exist...

Re: Error when starting SetupBuilder or SB-made install

BTW, what is "RightReportsInstall.exe". Is this your installation executable?

Friedrich