SetupBuilder uninstall hangs

This one is perplexing.:confused:

I have written an major upgrade script for my application. When I make major upgrades I change my GUID so the patches can make sure they are being applied to the correct version. In these major upgrades, I uninstall the previous version. The uninstall launches and ask the question as to whether to run the uninstall or not. If I click YES too quickly, the uninstall hangs. If I let the dialog rest on the screen for awhile (30 seconds) and then click YES the uninstall works perfectly. I can see the Uninstall in Task Manager, but it is taking 0 cpu cycles.

How do I go about finding what is happening here?

Thanks in advance for your expertice.

Unfortunately, I have no idea, sorry. We have not received any similar report (and SetupBuilder powers millions of installations per day). So perhaps it's script or machine specific?

Friedrich

BTW, if you can develop and send us a small demo project, then we'll review it.

Friedrich

Hello,

Please see the following link:

http://www.lindersoft.com/forums/showthread.php?p=41275

Do the following and you are done:

Progress Dialog: Close
Run Uninstall
Progress Dialog: Display

Friedrich

Perfect!

Thank you very much.