Installed program as Usual but wouldn't run

Not sure what is going on. But I installed our program on a new windows
10 machine. When I went to run it it got an error in the UPG.tps file
which is the first file that opens. Couldn't create the file (don't
remember the exact error).

Now I am still installing into the c:\wrench folder as we always have. I
installed a couple of programs on new computers in the last couple of
days and didn't have this issue.

I checked the anti-virus software, checked for a read only on the folder
and the files.

Then, grasping at straws I right clicked on the folder and gave access
to Everyone, changing everyone to read/write.

It worked. Not sure what's going on. Is there something I can do to the
install to improve the situation. It has happened before I believe, but
I didn't try the give access.

Thanks,
Ray
--
Ray Rippey
VMT Software

Ray,

it does not have anything to do with your installation. The question is,
why is your application unable to create the UPG.tps file in C:\wrench. And
why does this folder seem to have a permission issue (but I am not sure if
this is really the case)?

You can set the folder permission to Everyone from within SetupBuilder, no
problem. But you should try to find out why this happens in the first
place. It's not a good idea to "play" with permissions. If I were you I
would check (in your own Clarion source code) what might be the problem with
UPG.tps file creation. C:\wrench is not a Windows protected folder
resource.

Friedrich

Ray,

UPG.tps ist part of FM3 and has nothing to do with SB.

Regards,
Wolfgang Orth
www.odata.de

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The reason upg.tps errors first is because it's the first file in the
system that gets created or gets written to. Nothing to do with FM3. If
I put a upg.tps file in the folder manually, then next file errors.

This is the kind of thing I would expect when running a program on a
network shared drive/folder that hasn't been given read/write
permissions. It's not our source code or the program itself. I install 4
or 5 a week. It just happened in the last week on 2 different brand new
computers (windows 10). When I right click on the folder and give access
to 'everyone' and make 'everyone' read/write... it worked.

And yes I know c:\wrench is old school, like c:\clarion11 is. One of
these days I'll move things under program files and program data.. but
right now this works 99% of the time... plus it's much easier If I have
to grab the folder to put it somewhere.

We'll see if we get more of this. Maybe it's one of those Windows S
computers I've heard about.

Ray Rippey
VMT Software

On 04/03/20 3:06 AM, Friedrich Linder wrote:
> If I were you I
> would check (in your own Clarion source code) what might be the problem with
> UPG.tps file creation. C:\wrench is not a Windows protected folder
> resource.

Ray,

you can use "Set Access Control..." from within the installer to set
permissions. See attached screenshot.

Friedrich

Thank you. I'm not going to change it unless I keep running into issues.
But at least it's there if everything starts going sideways all the time.

Ray Rippey
VMT Software