3 Attachment(s)
OneDrive (and perhaps Office) and unexpected CSIDL_PERSONAL values returned by SB
We've had a few users struggling at install-time with folders under \users\username\documents lately.
This is one of several messages we might see:
Attachment 5114
I started adding log entries to get to the bottom of the rather odd folder name. Here's the code I used:
Attachment 5115
The user returned the log to me today and I have pointed out the rather unusual coming back from my request to SB to tell me the folder for CSIDL_PERSONAL on this user's login.
This is what was returned:
Attachment 5113
Needless to say, finding ?? in a folder spec is a bit of a surprise. I suspect that the user has enabled OneDrive file sync inside of Office - but I have not confirmed that yet (and this user may have no control over that).
While I can ask the user to manually force the folder location via the command line (a feature of our install for automation-leaning customers), this is far from ideal - particularly if OneDrive market penetration increases.
I was a bit shocked to find an invalid folder name coming back from this request.
Mark
Re: OneDrive (and perhaps Office) and unexpected CSIDL_PERSONAL values returned by SB
Hi Mark,
Sorry for the delay. Covid-19 hit our office hard. We are still closed :-(
Friedrich
Re: OneDrive (and perhaps Office) and unexpected CSIDL_PERSONAL values returned by SB
Ok. Hope you guys get to feeling better, Friedrich.
Mark
Re: OneDrive (and perhaps Office) and unexpected CSIDL_PERSONAL values returned by SB
Friedrich,
Bumping this.
Mark
Re: OneDrive (and perhaps Office) and unexpected CSIDL_PERSONAL values returned by SB
Bump. This is a big hassle when a user lets OneDrive take control of their desktop/docs folder.
Re: OneDrive (and perhaps Office) and unexpected CSIDL_PERSONAL values returned by SB
Hi Mark,
I have added a SB runtime "workaround" to handle this. It would be great if you could test it when the next beta is available. I had to revamp the wizard dialog engine again for higher DPI machines.
Friedrich
Re: OneDrive (and perhaps Office) and unexpected CSIDL_PERSONAL values returned by SB
Ok, will do. Glad to hear about the DPI improvements.