> Paul - not sure if this helps.
>
> I get this not with a web update but a normal downwload from time to time
> with some of our US clients. The common denominator in every case is they
> use Satellite connections which are very prone to issues in bad weather.
> Again that has been a factor also, the bad weather.
>
> My advice is to try again either when the weather improves or from a
> "normal" connection and that works every time without fail.
>
> Why weather should affect a satellite connection I will never know as it
> does not make sense to me. I would have thought technology would have
> moved on by now!
>
> HTH
>
> John Fligg

Some companies are using a "cache" to speed up web browsing & file
downloading. As far as I know, most Internet connections via satellite make
use of a "cache". What happens is, if the connection is not stable (e.g.
bad weather) then it's possible that corrupt files are lying around in cache
(for minutes or hours) -- whenever the web client downloads the file now, it
gets it from the cache, not from your server. The same can happen if you
browse a web site at, say, 10:00 AM. The web site is updated at 10:15 AM
and you visit the site again. Hmm, strange, the same old contents, no
update. Why? Because the data comes from the cache. Pressing "Refresh" in
the browser might solve it and new data is downloaded.

An equivalent to the "Refresh" button in a browser is the "no-cache" option
in Web Install. This will send the "Pragma: no-cache" HTTP header to
disable caching for a particular page.

Friedrich

--
Friedrich Linder
Lindersoft
www.lindersoft.com
+1.954.252.3910

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