Okay, thanks. I will try again.

In addition I've found that a restart is required in order to make Windows 2000 fully aware of changes to the system path. The error message actually shows that our folder has been added, but I still have to reboot to get the program running.

Actually I believe these problems are related. The service fails to install because Windows can't find all required DLLs. Is there any way to avoid a reboot - and if that is the only solution [with Windows 2000, this works fine on other OSes] - could I handle this through SB?