Decompression error #8

[ferguslogic]

We have an install that worked here perfectly on all of our machines but was failing for 1 customer in the field with a Decompression error #8 when trying to decompress a quickbooks installer in our installation.

We assumed it was a bad download. The end user downloaded 5 times and it failed everytime. then our tech support dialed in and downloaded and it failed twice.

Finally we found that the end users system was running Avast antivirus. We shut it down, redownloaded and the install worked instantly. It is as if the anti-virus was preventing either A) the entire download from being received or B) the decompression of the qbooks installation file.

Hope this helps someone.

[linder]

Thanks for sharing this information!!! I think what happened in your case is, the installer was able to create the qbooks file and decompression started. But suddenly, the virus scanner "blocked" execution (decompression read and/or write process). The installer detected this scenario and reported a CRC-32 error.

Thanks again.

Friedrich