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Thread: SetupBuilder uninstall hangs

  1. #1

    Question SetupBuilder uninstall hangs

    This one is perplexing.

    I have written an major upgrade script for my application. When I make major upgrades I change my GUID so the patches can make sure they are being applied to the correct version. In these major upgrades, I uninstall the previous version. The uninstall launches and ask the question as to whether to run the uninstall or not. If I click YES too quickly, the uninstall hangs. If I let the dialog rest on the screen for awhile (30 seconds) and then click YES the uninstall works perfectly. I can see the Uninstall in Task Manager, but it is taking 0 cpu cycles.

    How do I go about finding what is happening here?

    Thanks in advance for your expertice.

  2. #2
    Join Date
    Mar 2004
    Posts
    4,307

    Default Re: SetupBuilder uninstall hangs

    Unfortunately, I have no idea, sorry. We have not received any similar report (and SetupBuilder powers millions of installations per day). So perhaps it's script or machine specific?

    Friedrich

  3. #3
    Join Date
    Mar 2004
    Posts
    4,307

    Default Re: SetupBuilder uninstall hangs

    BTW, if you can develop and send us a small demo project, then we'll review it.

    Friedrich

  4. #4
    Join Date
    Mar 2004
    Posts
    4,307

    Default Re: SetupBuilder uninstall hangs

    Hello,

    Please see the following link:

    http://www.lindersoft.com/forums/showthread.php?p=41275

    Do the following and you are done:

    Progress Dialog: Close
    Run Uninstall
    Progress Dialog: Display

    Friedrich

  5. #5

    Default Re: SetupBuilder uninstall hangs

    Perfect!

    Thank you very much.

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