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Thread: Install Not finishing properly

  1. #1

    Default Install Not finishing properly

    My program compiles with no errors. When I run the program all files are
    installed. After, I click on the finish button I get this error:

    My program has stopped working and windows is looking for a solution.

    If I remove the finish dialog the program closes properly but of course no
    finish screen. I do not have any program running after the install.

    I am using setup builder 7.3 3195.0 and windows 7 professional

    Thanks

  2. #2

    Default Re: Install Not finishing properly

    Hi Gary,

    > My program compiles with no errors. When I run the program all files are
    > installed. After, I click on the finish button I get this error:
    >
    > My program has stopped working and windows is looking for a solution.
    >
    > If I remove the finish dialog the program closes properly but of course no
    > finish screen. I do not have any program running after the install.
    >
    > I am using setup builder 7.3 3195.0 and windows 7 professional

    What you can try is to run your setup.exe with the event logging switch and
    see if the sbevents.txt gives you more information.

    Hope this helps.

    Friedrich

  3. #3

    Default Re: Install Not finishing properly

    Freidrich,

    I do not see this problem. We sent our install to 400 beta testers and there
    was not any setup related issue.

    Thanks for SetupBuilder! It is so much better than Wise.

    Sincerely,

    John Lemmen

  4. #4

    Default Re: Install Not finishing properly

    Hi John,

    > I do not see this problem. We sent our install to 400 beta testers and
    > there was not any setup related issue.

    Thanks for sharing this information.

    I doubt this is caused by a "Finish" dialog bug in SB73. Why? If it was a
    bug we would have seen hundreds of similar reports (because SetupBuilder
    powers millions of apps).

    >
    > Thanks for SetupBuilder! It is so much better than Wise.
    >

    ;-) Thank YOU!

    Thanks,
    Friedrich

  5. #5

    Default Re: Install Not finishing properly

    Hi Friedrich: I have found this seems to only happen on my machine. Other
    windows 7 and xp seem to be fine.
    So what has happened to my machine? It is also happening to all my
    installs.

    Thanks

    Gary Hoffman

  6. #6

    Default Re: Install Not finishing properly

    Hi Gary,

    > Hi Friedrich: I have found this seems to only happen on my machine.
    > Other windows 7 and xp seem to be fine.
    > So what has happened to my machine? It is also happening to all my
    > installs.

    Perhaps your "protection software" product (anti-virus scanner, spyware
    scanner, etc.)? Or one of your latest virus definition file updates?

    BTW, does this also happen with our original SetupBuilder 7.3 install image
    on your machine? If yes, is the code-signature valid?

    We have not received any other report, so it's definitely something with
    your machine.

    Friedrich

  7. #7

    Default Re: Install Not finishing properly

    BTW, if you are interested, please run your setup.exe with the /E event
    logging switch and send the resulting c:\sbevents.txt to our Support at
    support [at] lindersoft [dot] com.

    Perhaps it can provide more information.

    Friedrich

  8. #8

    Default Re: Install Not finishing properly

    I think the problem is with my machine. But I will do this. The install
    works on all other machines.

    Gary Hoffman

  9. #9

    Default Re: Install Not finishing properly

    Problem solved. I had installed something called everything. It seems to
    be the problem.

    Gary Hoffman

  10. #10

    Default Re: Install Not finishing properly

    > Problem solved. I had installed something called everything. It seems to
    > be the problem.

    Hi Gary,

    Maybe how you have it configured perhaps?

    FWIW - I use Everything all the time and never have any problems with it vs
    SetupBuilder or any installers...

    Charles



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