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Thread: Weird lockup in SB7.7 and other Clarion programs

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  1. #1

    Default Weird lockup in SB7.7 and other Clarion programs

    Hi Friedrich,

    For the past week, 10 days or so, I have been experiencing very strange
    lockups in both SB7.7 _and_ several other in-house Clarion programs that I
    have. I want to stress that this is NOT a SetupBuilder problem, but a
    problem with Clarion compiled programs on Windows 7.

    This happens if you run the program and then just press the alt key. Not
    Alt+letter, just press and release the Alt key. What happens is that the
    program becomes completely unresponsive. Using Spy++ it indicates that the
    program is running, but the only thing it is doing is trying to get an icon.
    This happens in Windows 7 Pro and Ultimate with all the latest updates on
    both 32 and 64bit OS and on both workstations and virtual machines.

    There is no increase in CPU cycles used by the process and no noticable
    increase in memory (looking at the information for the process on the
    Processes tab in the Task Manager.

    _some_ of my programs also show this problem. Build Automator does not as
    far as I can tell, but one client project does while another one does not.
    One of the programs I use for in-house stuff hasn't been compiled for 11
    months and just started showing this behaviour last week.

    I cannot isolate this to any specific updates or any specific programs,
    services, whatever that may be running on those machines. I haven't updated
    to SB8 as I wanted to see if I could find anything with 7.7 where I can
    duplicate this everywhere. So far I have duplicated this on two boxes (Win7
    Ultimate, 64bit on i5-2500K and i7-3770K 16/32GB ram) and 4 virtual machines
    (all 32bit) All Windows 7 Pro or Windows 7 Ultimate.

    One of my programs I run from a Windows XP Pro machine (i3, 4GB ram) When I
    run it on the XP machine there is no problem. If I run that same EXE over
    the network from any of the Windows 7 machines it locks up.

    I have not been able to see any differences in my programs that work and
    those that lock up.

    I'm pretty sure this has something to do with some recent windows update,
    but I can't pinpoint which one. For the past 10 days I had run into this
    about 4 times before I realized there was a pattern there so I'm pretty sure
    I would have run into this pretty quickly if this was some problem with the
    Clarion programs.

    So far I have only seen this in Clarion programs but I did get the same kind
    of lockup in Windows Live Mail once, but haven't been able to reproduce it.

    Do you have any insights? I'm going to upgrade to SB8 and all the latest on
    one VM to see if it changes anything. If it does I'll let you know

    Best regards,

    --
    Arnór Baldvinsson - Icetips Alta LLC
    Port Angeles, Washington
    www.icetips.com - www.buildautomator.com - www.altawebworks.com
    Icetips product subscriptions at http://www.icetips.com/subscribe.php

  2. #2

    Default Re: Weird lockup in SB7.7 and other Clarion programs

    Arnor,

    > This happens if you run the program and then just press the alt key.

    Grasping for straws<g>... you don't have Sticky Keys enabled do you?

    --
    Lee White

    RPM Report Viewer.: http://www.cwaddons.com/products/rpm/
    RPM Review........: http://www.clarionmag.com/cmag/v11/v11n06rpm.html
    Report Faxing.....: http://www.cwaddons.com/products/afe/
    ---Enroll Today---: http://CWaddons.com

    Enhanced Reporting: http://CreativeReporting.com

    Product Release & Update Notices
    http://twitter.com/DeveloperPLUS

    Windows 8 brings us "The Oval, Bumper Car, Roller Coaster of Wait!"

  3. #3

    Default Re: Weird lockup in SB7.7 and other Clarion programs

    Hi Lee,

    > Grasping for straws<g>... you don't have Sticky Keys enabled do you?

    No. And this only happens in _some_ clarion programs...

    Best regards,

    --
    Arnór Baldvinsson - Icetips Alta LLC
    Port Angeles, Washington
    www.icetips.com - www.buildautomator.com - www.altawebworks.com
    Icetips product subscriptions at http://www.icetips.com/subscribe.php

  4. #4

    Default Re: Weird lockup in SB7.7 and other Clarion programs

    Arnor,

    > No. And this only happens in _some_ clarion programs...

    Probably a MS plot!<g>

    --
    Lee White

    RPM Report Viewer.: http://www.cwaddons.com/products/rpm/
    RPM Review........: http://www.clarionmag.com/cmag/v11/v11n06rpm.html
    Report Faxing.....: http://www.cwaddons.com/products/afe/
    ---Enroll Today---: http://CWaddons.com

    Enhanced Reporting: http://CreativeReporting.com

    Product Release & Update Notices
    http://twitter.com/DeveloperPLUS

    Windows 8 brings us "The Oval, Bumper Car, Roller Coaster of Wait!"

  5. #5

    Default Re: Weird lockup in SB7.7 and other Clarion programs

    Hi Arnor,

    I think you need to MBWin7Fix.tpl see post in sv.clarion.clarion8 - subject
    "Alt Key Error fix MBWin7Fix.tpl template' from Ken Stone 07/12/2012

    The template in question in posted in that thread by Cikic Nenad

    Graham

  6. #6

    Default Re: Weird lockup in SB7.7 and other Clarion programs

    Hi Graham,

    > I think you need to MBWin7Fix.tpl see post in sv.clarion.clarion8 - subject
    > "Alt Key Error fix MBWin7Fix.tpl template' from Ken Stone 07/12/2012
    >
    > The template in question in posted in that thread by Cikic Nenad

    I just don't buy that this problem that started last week is because of
    general problem in Clarion. I've been running those programs for years and
    for about 18 months on multiple Windows 7 pro/ult machines and NEVER seen
    this before last week. I often tap the alt key to see menu shortcuts so I'm
    absolutely 100% sure that I have done this thousands of times before last
    week without any problems at all.

    Note that I can duplicate this in SetupBuilder 7.7 on all my windows 7
    machines and virtual machines in both 32 and 64bit. My concern is if this
    can be duplicated in SB that Friedrich needs to investigate it since he has
    a lot more riding on this than I do

    Best regards,

    --
    Arnór Baldvinsson - Icetips Alta LLC
    Port Angeles, Washington
    www.icetips.com - www.buildautomator.com - www.altawebworks.com
    Icetips product subscriptions at http://www.icetips.com/subscribe.php

  7. #7

    Default Re: Weird lockup in SB7.7 and other Clarion programs

    Hi Arnor,

    I get the impression it's a Windows 7 'feature' not a general problem
    in Clarion.
    Anyway it is a _known_ issue that's been around for a while.

    Graham

  8. #8

    Default Re: Weird lockup in SB7.7 and other Clarion programs

    Hi Arnor,

    Checkout the first part of Carl Barnes article

    http://www.clarionmag.com/cmag/v13/v13n08altfix.html

    as it outlines the particular circumstances that have to be in place
    for Alt (alone) or F10 to freeze a Clarion app.

    Graham

  9. #9

    Default Re: Weird lockup in SB7.7 and other Clarion programs

    Hi Graham,

    > as it outlines the particular circumstances that have to be in place
    > for Alt (alone) or F10 to freeze a Clarion app.

    Aha! Yes, it happens with F10 also. The question then becomes: Why have I
    _never_ seen this before last week? And why does this only happen in SOME
    programs.

    As I said before, I'm much more concerned that I can duplicate this in SB
    than in my software. I'm sure Friedrich will look at this and figure out a
    fix for SB. I haven't yet had a chance to test it with SB8 - anyone tried
    it?

    Best regards,

    --
    Arnór Baldvinsson - Icetips Alta LLC
    Port Angeles, Washington
    www.icetips.com - www.buildautomator.com - www.altawebworks.com
    Icetips product subscriptions at http://www.icetips.com/subscribe.php

  10. #10

    Default Re: Weird lockup in SB7.7 and other Clarion programs

    Hi Arnor,

    See this newsgroup - thread subject "SB7 freeze" from Markus Zander
    07/07/2011

    Outlines things that Friedrich is aware of and has tried, and also the
    Alt+Esc 'fix' to get SB to respond again.

    Graham

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