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  1. #1

    Default Check Service (Incorrect)

    Hello,

    Group Policy Client is already started state, but the detection result is not correct.

    Group Policy Client (service name: gpsvc)

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  2. #2
    Join Date
    Mar 2004
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    Default Re: Check Service (Incorrect)

    Hello,

    Unfortunately, this is definitely a bad documentation failure and I have no idea how this slipped through the cracks. The installer can only check for 32-bit Services. If you are running a x64 Windows OS then "gpsvc" is running as a 64-bit service and so the result is correct. A 32-bit "gpsvc" service is not running.

    We'll add 64-bit Service processing to the upcoming SetupBuilder 10. I made this top priority.

    Friedrich

  3. #3
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    Default Re: Check Service (Incorrect)

    Hello,

    Added to SetupBuilder 10 now (see attached screenshots). The installer can switch into 64-bit mode and then check if a 64-bit service is running.

    Friedrich
    Attached Images Attached Images   

  4. #4

    Default Re: Check Service (Incorrect)

    Hello,

    In this case, it is placed under the x86 system execution environments. (win7 sp1 x86)

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  5. #5
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    Default Re: Check Service (Incorrect)

    We have updated the service library in SetupBuilder 10 and the "gpsvc" check is working fine on both x86 and x64 systems now. The OpenService API with the SERVICE_START | SERVICE_QUERY_STATUS access rights flags in SetupBuilder 8.5 failed on "gpsvc" and returned Access Denied.

    Friedrich

  6. #6
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    Mar 2004
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    Default Re: Check Service (Incorrect)

    Hello,

    This should work fine in SetupBuilder 2016 Version 10.0 Build 4929 now.

    Friedrich

  7. #7

    Thumbs up Re: Check Service (Incorrect)

    Quote Originally Posted by linder View Post
    Added to SetupBuilder 10 now (see attached screenshots).
    Seven hours from error report to fixed in the product... What took you so long?!

    Awesome!

  8. #8
    Join Date
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    Default Re: Check Service (Incorrect)

    <ROFL>

    Friedrich

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