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Thread: Run/Save/Cancel

  1. #1

    Default Run/Save/Cancel

    I have a technically challenged client. The staff cannot get their heads
    around checking their download folder to identify and run the installer.
    This always means a support call and TeamViewer.

    How can I configure SB so that when they click the installer link, they are
    automatically presented with option buttons Run, Save and Cancel?

    Sim

  2. #2

    Default Re: Run/Save/Cancel

    Sim,

    > I have a technically challenged client. The staff cannot get their heads
    > around checking their download folder to identify and run the installer.
    > This always means a support call and TeamViewer.
    >
    > How can I configure SB so that when they click the installer link, they are
    > automatically presented with option buttons Run, Save and Cancel?

    That's all dependent on their browser settings. SB can't affect those
    through a download link.

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  3. #3

    Default Re: Run/Save/Cancel

    Thanks Lee. I had no idea, I'll check that out.

    Sim

  4. #4

    Default Re: Run/Save/Cancel

    I use a small php file on the server. It takes the filename as a
    parameter and presents them with a web page to right-click and save
    as. You could also include instructional language on the web page,
    etc.

    Here's an example:

    <html>
    <body>
    Please right-click on the link below then click "Save As" to save the
    file to your computer<br>
    <A href="<?php echo ($_GET["filename"]) ?>"> download </A>
    </body>
    </html>

    Jeff Slarve
    www.jssoftware.com
    Twitter free since Jan 11, 2016
    I'll search help files & Google for you.

    Grammar troll's, are the worse.

  5. #5

    Default Re: Run/Save/Cancel

    Sim, Jeff,

    > I use a small php file on the server. It takes the filename as a
    > parameter and presents them with a web page to right-click and save
    > as. You could also include instructional language on the web page,
    > etc.

    Right click will work on any standard href anchor.

    <a href="installs/core/CRT90-10324.EXE">C9.0.10324+</a>

    See attached screen caps...

    Lee White
    Attached Images Attached Images    

  6. #6

    Default Re: Run/Save/Cancel

    Hi Sim,

    > How can I configure SB so that when they click the installer link, they
    > are automatically presented with option buttons Run, Save and Cancel?

    I think the solution is called a virus<g>

    The browsers I have show downloaded files in a popup "strip" at the
    bottom of the browser, where you user can click on them to run them.
    I'm sure it depends on some browser or internet settings though.

    Best regards,

    --
    Arnor Baldvinsson
    Icetips Alta LLC

  7. #7

    Default Re: Run/Save/Cancel

    Sim,

    And you should code-sign the .EXE with a "reputed" certificate. Otherwise,
    the operating system or the browser might "hide" the Run button. Similar to
    the screenshots here:

    http://www.lindersoft.com/forums/sho...4753#post84753

    Friedrich

  8. #8

    Default Re: Run/Save/Cancel

    Hi Arnor,

    I don't recall seeing the 3-button option since IE9 but I may be wrong.

    What I do is email a link of the setup.exe file. This works fine for all
    other clients. This opens an empty browser page and then downloads to the
    user downloads folder, with progress on the lower left and a "Show all"
    button on the lower right.

    At this point the client is stumped. She wants a link that she can click and
    have it run immediately.

    Sim

  9. #9

    Default Re: Run/Save/Cancel

    > At this point the client is stumped. She wants a link that she can click and
    > have it run immediately.

    Hi Sim,

    That is not going to happen.

    Windows and Web Browser security is designed that way to keep stupid people
    from downloading and installing viruses in a single click. Currently they
    can download a virus (or any exe) from a link, but they must manually run
    it so that it is not Microsoft's fault<g>.

    Your best bet is to use the Check for Updates capability in SetupBuilder
    from within your program.

    Then you just send her an e-mail that tells her to click THAT button in
    your app.

    Have the updater download the update (or new version), then use the
    installer to kill off the running copy of the exe and continue installing
    the update.

    You can also prompt her to uninstall the old version (if need be) so that a
    new full install can take place (we do that in our Super Installer script
    for our templates).

    You already have the tools that you need to do the job.

    Charles

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  10. #10

    Default Re: Run/Save/Cancel

    Ok, I have that all the way through the download, up and running. No problem
    there.

    The part I cannot get my head round is " ... then use the installer to kill
    off the running copy of the exe and continue installing the update".

    Sim

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