Dave,

Did you request the certificate from Comodo, VeriSign, Thawte, etc.? Unfortunately, I don't know what you did wrong (perhaps one of your security settings). But it has nothing to do with the WebTrust agency per-se.

Here is how it works with Comodo (if you requested a certificate from Comodo).

http://www.lindersoft.com/forums/sho...d-Code-Signing

http://www.lindersoft.com/Comodo2014.pdf

http://www.lindersoft.com/forums/sho...August-25-2015

http://www.lindersoft.com/forums/sho...ng-certificate

Hope this helps a bit.

Friedrich