> We are getting [1] Starter Loader Error .
> What would cause this error?

The installer tried to unpack service files into the temporary folder. This
action failed. If this is a valid setup.exe (not modified, hacked,
incomplete or virus infected, etc.), then it might be caused by a bug in the
protection software (false-positive).

Make sure it's not an incomplete setup (upload or update transmission
error). You can check the code-signature.

Does this help?