Ken,
> We are getting [1] Starter Loader Error .
> What would cause this error?
The installer tried to unpack service files into the temporary folder. This
action failed. If this is a valid setup.exe (not modified, hacked,
incomplete or virus infected, etc.), then it might be caused by a bug in the
protection software (false-positive).
Make sure it's not an incomplete setup (upload or update transmission
error). You can check the code-signature.
Does this help?
Friedrich