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  1. #1

    Default Error Code#: 0007 00011

    We are trying to run installer on a client's machine and getting the attached error. Any help would be greatly appreciated.
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  2. #2
    Join Date
    Mar 2004
    Posts
    4,307

    Default Re: Error Code#: 0007 00011

    Christian,

    this machine has a buggy protection software definition file and gives a false-positive on the "0019.LIB" component (which is the component to handle firewall settings). The Windows API "LoadLibraryA" fails because the component located in the temporary Windows folder is locked or has been removed.

    Friedrich

  3. #3

    Default Re: Error Code#: 0007 00011

    Thanks, would removing the Firewall exception help in this case?

  4. #4
    Join Date
    Mar 2004
    Posts
    4,307

    Default Re: Error Code#: 0007 00011

    Hi Christian,

    yes, removing the Firewall exception can work around the false-positive bug in their protection system.

    Please let me know if this helps.

    Friedrich

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