SB10 - doesn't start

[NewsArchive]

SB opens just main toolbar without "recent projects" screen and after that hangs.
I did refreshed installation but no difference after that
Any tip here where to look?
Win 10 pro /64
Thanks
Darko

[NewsArchive]

Darko,

> SB opens just main toolbar without "recent projects" screen and after that
> hangs.
> I did refreshed installation but no difference after that
> Any tip here where to look?
> Win 10 pro /64

with one specific project only or with all projects (e.g. if you create a
new one)?

If it is with all projects, perhaps you have received a buggy virus
definition update?

Friedrich

[NewsArchive]

Darko,

> SB opens just main toolbar without "recent projects" screen and after
> that hangs.
> I did refreshed installation but no difference after that
> Any tip here where to look?
> Win 10 pro /64

Re-read your message. So you do not see any "recent" project at all?
Perhaps your protection software "locks" the following file (see attached
screenshot)? But then you should see an error code. So maybe the real-time
protection injects itself into the SB10.EXE IDE and this causes it. Try to
put the SetupBuilder IDE onto the exclusion list of your protection
software.

Friedrich

[NewsArchive]

All my protection is Windows Firewall with Windows Virus Defender,
I did tried everything, or I believe so. I did turned Firewall to off and all
checking to off, I added SB Ide to exclusion (allowed) list
I did complete de-install and re-install of SB.

All I get is litle blue circle after SB Ide started, which one never stop with
some visible error.
Any trick to use some /switch to get log file with more details?

Btw, all worked well until today, last time I used was 2 days before.

Thanks for looking into this situation
Darko

[NewsArchive]

Maybe process monitor could let you know if SB is trying to open a
file or something.

If you've never used it, I suggest:

1. That you set a filter (see attached screenshot).
2. That you click on the "Filter" menu and make sure that "Drop
Filtered Events" is ticked. Otherwise it can bog down the system very
quickly with logging of thousands of events.
3. Press Ctrl+E (when procmon is the active window) to toggle
capturing of events. I find it pretty handy to leave it turned off
until the exact time that I need it.

https://docs.microsoft.com/en-us/sys...nloads/procmon

Jeff Slarve
www.jssoftware.com

Ones and Zeros are my Heroes

[NewsArchive]

Thanks Jeff,
I did exactly that, there are mostly "success" under result column, but there
also some other results with no obvious reason for SB to fail.
Darko

[NewsArchive]

Darko,

Hmmm, SB does *not* display any blue circle. So the question is, what is
running in the background and which of your apps displays this blue circle?

Friedrich

[NewsArchive]

Friedrich,

> Hmmm, SB does *not* display any blue circle. So the question is, what is
> running in the background and which of your apps displays this blue circle?

He may be referring to a wait cursor like aero_busy.ani

--
Lee White

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[NewsArchive]

Lee,

>> Hmmm, SB does *not* display any blue circle. So the question is, what is
>> running in the background and which of your apps displays this blue
>> circle?
>
> He may be referring to a wait cursor like aero_busy.ani

Aha, okay. So Darko may be refering to a Windows "wait" cursor.
SetupBuilder itself does not have any built-in wait circle nor does it use
any wait circle from a Windows resource.

There is no magic at all in the IDE start procedure. The SB10.EXE
application loads the SB10.LIC file (which holds the license information,
currect project list and configuration settings). It does not do anything
else.

Wait... if "Check for Updates" is enabled, then it launches the WUCHECK.EXE
and/or WUPDATE.EXE clients to see if an update is available. Perhaps an
external process blocks one of these applications?

Darko, please whitelist the web update clients. Or in your main
SetupBuilder folder, rename the files WUCHECK.EXE to WUCHECK_.EXE and
WUPDATE.EXE to WUPDATE_.EXE (just to test if this makes a difference).

Friedrich

[NewsArchive]

Hi Friedrich
I did that, nothing changed.
And yes, it is windows busy cursor as "not responding" is in the top window line
Anything else we can try ?
I can give you my Teamviewer ID if you like to see yourself
Many thanks
Darko