Error 0007:00011

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Eddie,

> Getting a couple error messages when running our install on a win
> server 2012R2. We are using the latest version of SB 10.
>
> AntiVirus has been turned off for the install and had the same result.
>
> Anything else to try?

I have attached a screenshot from the CHM documentation.

Friedrich

[NewsArchive]

BTW, are you using a new code-signing certificate? It's a typical
"false-positive" issue. "Something" (most likely a protection software
product) on this machine "locks" the component and LoadLibrary fails with an
"access denied" error.

Friedrich

[NewsArchive]

We did have to renew our cert a month or so ago. They were able to
install this morning. The customer had to reinstall their AV program
Cylance. Turning it off was not allowing the install but a reinstall
fixed the issue.

Eddie Sizemore

[NewsArchive]

Eddie,

> We did have to renew our cert a month or so ago. They were able
> to install this morning. The customer had to reinstall their AV
> program Cylance. Turning it off was not allowing the install but
> a reinstall fixed the issue.

Perfect! Thanks for the update.

Friedrich

[NewsArchive]

Friedrich,

> > We did have to renew our cert a month or so ago. They were able
> > to install this morning. The customer had to reinstall their AV
> > program Cylance. Turning it off was not allowing the install but
> > a reinstall fixed the issue.

Humans. We put the "NO" in techNOlogy!!!

Lee White

[NewsArchive]

Lee,

>
> Humans. We put the "NO" in techNOlogy!!!
>

<G> Ohhh yeessss!

Friedrich