It was a new computer.. I don't think he had another one. We tried it
and we knew it worked on other clients computers. I used our screenshare
to copy the install over to his computer, and it worked fine.

We're pretty sure the download messed it up. But it was weird. The file
showed the 78mb of the file (files.. we did it 3 times, even once on a
completely different file). We realized later that the downloads took
about 2 seconds, so that was a good indication the file couldn't have
downloaded correctly.

However, how the file(s) all showed the 78mb size in windows explorer
remains a mystery to me.

I'm just curious more than anything.

Ray Rippey
VMT Software


> What happens if he tries again on a different computer?