Every now and again a customer will call on the phone and tell me their
computer is getting an error and won't boot up. Way back when we'd get
people calling us to tell us about the 'blue screen of death'.

And with this project, early on we were helping people setup their
LAN's. We found that's all we were doing. Fortunately one of our
customers had a computer guy that knew how to setup a network. He's
totally independent and we send our customers to him to get their
networks setup.

It took us a while to train our customers that we don't do network
setup, but it was easier because we had a guy that did it. So he's
making money, and we're less burdened.

Ray Rippey
VMT Software