> It took us a while to train our customers that we don't do network
> setup, but it was easier because we had a guy that did it. So he's
> making money, and we're less burdened.

That's one of the smartest decisions you ever made.

Back when I was in the hardware business we had a working relationship with
a top accounting firm that also sold high end accounting software.

They sent us all their business (and recommended us to everyone).

They had no hardware headaches and we made a lot of money from the
relationship.

When we first entered into a gentleman's agreement with them the owner of
the company said that as long as we took care of their customers they would
use us.

He also stipulated that he never, ever, ever, ever wanted to hear the words
PRINTER DRIVER from any of our people under any circumstance!

So that was one of the most important things we had to train all our techs
on<g>.

:-)

Charles

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Charles Edmonds

cjeByteMeSpammers@lansrad.com (remove the "ByteMeSpammers" to email me)

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