Hi Jane

On 08/02/2020 06:06 p. m., Jane Fleming wrote:
> I just got a new certificate last weekend and put together a somewhat
> minimalist PDF showing how it went in case it's useful to anyone.

Just to say thanks for your Sectigo's certificate renewal tutorial. I've
just successfully followed it.

In my case, using a Mexican company, the process was longer. The order
stayed at the verifying phone number status over 48 hours.

I called the support phone number and they instructed me to create a
ticket in their website, option Support - Submit a Ticket, direct link:
https://sectigo.com/support-ticket , to submit my business registration

About 12 hours after submitting the ticket the validation process was
finished and I was able to do the callback and collect the certificate.


Carlos Gutiérrez