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Thread: OneDrive (and perhaps Office) and unexpected CSIDL_PERSONAL values returned by SB

  1. #1

    Default OneDrive (and perhaps Office) and unexpected CSIDL_PERSONAL values returned by SB

    We've had a few users struggling at install-time with folders under \users\username\documents lately.

    This is one of several messages we might see:

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    I started adding log entries to get to the bottom of the rather odd folder name. Here's the code I used:

    Name:  SBCode.jpg
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    The user returned the log to me today and I have pointed out the rather unusual coming back from my request to SB to tell me the folder for CSIDL_PERSONAL on this user's login.

    This is what was returned:

    Name:  CSIDLPersonal.jpg
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    Needless to say, finding ?? in a folder spec is a bit of a surprise. I suspect that the user has enabled OneDrive file sync inside of Office - but I have not confirmed that yet (and this user may have no control over that).

    While I can ask the user to manually force the folder location via the command line (a feature of our install for automation-leaning customers), this is far from ideal - particularly if OneDrive market penetration increases.

    I was a bit shocked to find an invalid folder name coming back from this request.

    Mark

  2. #2
    Join Date
    Mar 2004
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    4,261

    Default Re: OneDrive (and perhaps Office) and unexpected CSIDL_PERSONAL values returned by SB

    Hi Mark,

    Sorry for the delay. Covid-19 hit our office hard. We are still closed :-(

    Friedrich

  3. #3

    Default Re: OneDrive (and perhaps Office) and unexpected CSIDL_PERSONAL values returned by SB

    Ok. Hope you guys get to feeling better, Friedrich.

    Mark

  4. #4

    Default Re: OneDrive (and perhaps Office) and unexpected CSIDL_PERSONAL values returned by SB

    Friedrich,

    Bumping this.

    Mark

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