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Thread: Code signing confusion

  1. #1

    Default Code signing confusion

    I am attempting to purchase a code signing certificate via the Lindersoft web site. After entering my login user name and password, I am taken to https://secure.trust-provider.com/pr...igningSignup1a

    Here you discover that you must use Internet Explorer or an ancient version of Firefox to continue and that all modern Chromium based browsers cannot be used.

    What are you going to do now that Microsoft has been removing/disabling Internet Explorer on Windows 10 and 11 systems?

  2. #2

    Default Re: Code signing confusion

    As you can see in this video, even using Internet Explorer to purchase a signing certificate is a total fail: https://youtu.be/sCiRWoQCu10

  3. #3
    Join Date
    Mar 2004
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    4,307

    Default Re: Code signing confusion

    Hello,

    please note that we only redirect you to the original Sectigo ordering page ;-) So WE can't do anything here and it has absolutely nothing to do with Lindersoft. We only provide access to discounted original Sectigo certificates.

    Here is an interesting reading:

    http://www.lindersoft.com/forums/sho...e-process-2020

    https://www.setupbuilder.com/downloads/Comodo2020.pdf

    BTW, IE is still available in Win10 (Select Start and enter Internet Explorer).

    Friedrich

  4. #4
    Join Date
    Mar 2004
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    4,307

    Default Re: Code signing confusion

    Hello,

    again, this is not a Lindersoft page but the original Sectigo ordering site. We only redirect you to their servers. In fact, Sectigo would never ever share any customer related info with a 3rd party (us). You order directly from their site and you pay to Sectigo. We only pay an additional service fee (on an anonymous basis).

    Friedrich

  5. #5

    Default Re: Code signing confusion

    I don't think you understand the matter. Try it yourself. Try to order a digital signing certificate yourself using Chrome, Vivaldi, Edge, or Internet Explorer. You will simply fail when you attempt to get beyond the first page. The first 3 browsers cannot be used according to the warning message at the top of the screen, and using IE fails to generate any certificate request even after changing the trusted site settings as per Sectigo's instructions. You simply cannot purchase a certificate using the doorway page that Lindersoft has provided.

  6. #6

    Default Re: Code signing confusion

    Quote Originally Posted by linder View Post
    BTW, IE is still available in Win10 (Select Start and enter Internet Explorer).
    Microsoft is removing IE according to Microsoft. You can confirm this here: https://www.howtogeek.com/846237/her...tely%20removed.

    Relevant quote from the above article:
    The next stage in the plan will start with the February 2023 security update for Windows 11, which is currently scheduled for February 14, 2023, and a preview build will be available on January 17. With that update, Internet Explorer icons on the Start Menu and taskbar will be removed, and any files or shortcuts that open in IE will be opened with Edge instead.

    So my original question still stands... What is a Setupbuilder customer supposed to do when all the browsers that one might have cannot be used to purchase a code signing certificate via the Lindersoft doorway page?

  7. #7
    Join Date
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    Default Re: Code signing confusion

    Sorry, but what does SetupBuilder or Lindersoft have to do with this? We provide access to discounted Sectigo certificates. Not more and not less. You can request the same certificate without our discount ($200 instead of $500) gateway, but it will be the SAME Sectigo (Authenticode) ordering process.

    So this is a question for Microsoft and Sectigo, right? Again: you request an original Sectigo code-signing certificates from Sectigo (we redirect you to their servers and you pay to Sectigo).

    https://support.comodo.com/index.php...ng-certificate

    Friedrich

  8. #8
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    Default Re: Code signing confusion

    What I am trying to say is that we (or any other non-Microsoft and non-Sectigo company) do not have any control over this process.

    Friedrich

  9. #9

    Default Re: Code signing confusion

    Quote Originally Posted by linder View Post
    So this is a question for Microsoft and Sectigo, right?
    Lindersoft provides a secure doorway to some unknown page, which I (and I suspect others) would have no idea was not associated with Lindersoft. The doorway page is trust-provider.com, not Sectigo.

    Look at the snapshot below. Why would I suddenly become aware that Lindersoft is not associated with the certificate purchase process when the Lindersoft logo/banner is prominent at the top of this doorway page, which when the user clicks "Next" results in an utter failure to proceed?Name:  2023-01-04_9-52-54.jpg
Views: 146
Size:  69.5 KB

  10. #10
    Join Date
    Mar 2004
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    Default Re: Code signing confusion

    This "Lindersoft" banner just tells you that your certificate request makes use of the Lindersoft partner discount (e.g. $200 instead of $500 for a 3yr certificate).

    If you go directly to the trust-provider.com website then it displays the standard Sectigo logo (no discount). It's always the same order page for all partners, resellers, etc. worldwide.

    https://secure.trust-provider.com

    Friedrich

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