Yes I agree that it is a Windows problem but I try to help people if I can because they need to run our software and they are not technical enough to fix these things.
There are lots of websites that offer to provide a download of the specific missing control but I'm not sure they can be trusted not to install a virus.
Do you know of a site that can be trusted to get RICHED32.DLL?

Also the post you point to mentions a DIFFERENT dll than the one we are getting an error on. I can still try to remove the .rtf or regenerate or remove wordwrap etc.
but was just concerned that they were discussing a different dll.