I had the same issue. They couldn't access the site for Oregon and I had
to print it to a PDF.

There is nothing that I couldn't fake including the selfie with the
license. When I first did this with Comodo, I had to sign up with the
BBB and some other thing. It was much more rigorous. Whatever. I got it
done and have my code and it worked in Setupbuilder. That's all I care
about. I had to call them for everything else even after they confirmed
all my stuff. I guess they like getting called on the phone. Not sure if
it's their online software or just their operators, but they need some
serious improvement.

Ray Rippey
VMT Software