Arnór,

> At this point I'm close to just tell them to just screw it. This is a
> nightmare on 3 wheels if there ever was one<bg>

Been there - done that <g>

At that point I told "VeriSign" that we have quite a few thousand customers
and that I would make the ridiculous story public. That we are a
widely-recognized global provider of installation authoring and software
configuration management solutions. That we are already one of the Top 5
installation tool vendors worldwide. That impressed them very much. They
told me "Good luck for the future and have a good day" <g>.

Problem is that certificates are a gold mine (thanks to Vista). 500
certificates per hour is *nothing*.

My advise is: always be polite! Try not to take it personally. Ask: "Do
you see a way to solve my problem?" And if you really want the certificate,
don't give up <g>.

Friedrich