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Thread: Continue Install After Error

  1. #1

    Default Continue Install After Error

    I have a potential customer who could not install my product because for
    some reason he has blocked installing fonts. He gets the Cannot Install
    Font Message and the install ends.

    Is there a way to display a warning message and then continue with the
    install?

    --
    Lynn Howard
    www.linkedsoftware.com

  2. #2

    Default Re: Continue Install After Error

    Lynn,

    I don't think there is a "cannot install font" message in SetupBuilder.
    Perhaps his Fonts folder (under the Windows folder) is locked (access
    denied) and so the installer cannot copy the file into that folder. Only
    create folder or install file failures result in fatal errors. A "cannot
    install/register font" would never abort the installation process.

    You can check in your script if the Fonts folder is accessible (writable).
    If this is not the case, do not install the font (using If..Then..End) and
    display a message (if you want), etc.

    Does this help?

    Friedrich

  3. #3

    Default Re: Continue Install After Error

    Thanks Friedrich,

    What took you so long. <G>

    As in another post I am paraphrasing my customer/prospect. He did mention
    the font name when he called so he knew where the problem occurred.

    Thanks for the reply. Perfect answer.

    Lynn

  4. #4

    Default Re: Continue Install After Error

    Hi Lynn,

    >
    > What took you so long. <G>
    >

    <G> I am in multitasking mode right now. Screwing up several things at
    once...

    > As in another post I am paraphrasing my customer/prospect. He did mention
    > the font name when he called so he knew where the problem occurred.
    >
    > Thanks for the reply. Perfect answer.

    ;-)

    Friedrich

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