Two Weird Installation Errors

[Ari]

Created a project to install some software.

On one customers machine they get the following error:

"Please enter the disk labeled #1, press enter when ready."

If the error is cancelled the following error appears:

" A decompression error has been detected. File:\...........[#8]".

Any help you can provide is appreciated.

Thanks
Ari

[linder]

Ari,

Yes, the customer received an incomplete setup.exe! For example, the setup.exe file size is 12MB, but they received only 9MB.

You can use the "Enable Installer Integrity Check" feature (General Properties -> Advanced Settings) to detect such incomplete downloads before the customer installs the software.

Does this help?

Friedrich

[Ari]

Thank you!

Ari

[Ari]

Hi Friedrich,

Is there a way to change the validating text (validating install, 'program.exe')?

i.e. change to: 'validating install, please wait a couple of minutes...'.

Thanks
Ari

[linder]

Ari,

Text and Messages Visualizer -> Progress -> Misc Progress -> PROG_ACTION16

Does this help?

Friedrich

[Ari]

Very much so!

Thanks!
Ari

[DDreslough]

Yay!

I just started getting this very problem, and I'm very glad to see the answer already up here.

Kudos!! Have a great holiday!

-Dee Dreslough

[linder]

The same to you and your family!

Friedrich