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Thread: weird install problem

  1. #1

    Default weird install problem

    Im having a problem with an install I setup when I download the install from
    my website

    when I download and install using my browser and select RUN instead of save,
    the file downloads and installs just fine and everything looks good. HOWEVER
    when the app opens after the install finishes the directory in HELP > ABOUT
    is wrong

    If I then exit and restart the app, all is fine and the directory is what is
    should be

    For example:

    Lets say I use Firefox to download and install
    the opening directory is c:\program files\mozilla firefox

    if I use opera
    c:\program files\opera

    if I use ie, avant browser or Maxthon - same problem
    However the release date is correct

    If I then exit the program and start the program again the directory is what
    it should be c:\program files\shipmate

    If I use the webupdater to download and install updates I dont have this
    problem and if i run the install locally without downloading, I dont have
    this problem

    I have tried this on 3 computers
    Ever see this before?

    --
    Eric Jacobowitz
    www.castlecomputer.com

  2. #2

    Default Re: weird install problem

    If you want to try
    Please download from
    www.cctsoftware.com/download/shipmatesetup.exe
    or
    www.cctsoftware.com and click on SHIPMATE

    --
    Eric Jacobowitz
    www.castlecomputer.com

  3. #3

    Default Re: weird install problem

    Eric,

    A classic default folder problem, IMO. Set the current folder and it should
    work fine.

    HTH,

    --
    Friedrich Linder
    CEO, Lindersoft
    www.lindersoft.com
    +1.954.252.3910

    "point. click. ship" - that's SetupBuilder 5

  4. #4

    Default Re: weird install problem

    Friedrich

    Set the current folder? Where?

    --
    Eric Jacobowitz
    www.castlecomputer.com

  5. #5

    Default Re: weird install problem

    Eric,

    You can do this in your application (e.g. at startup).

    Friedrich

    --
    Friedrich Linder
    CEO, Lindersoft
    www.lindersoft.com
    +1.954.252.3910

    "point. click. ship" - that's SetupBuilder 5

  6. #6

    Default Re: weird install problem

    Im still confused
    This only happens when downloading a full install from my website
    If I download an update I don't have this problem
    If I run the install from my computer after compiling the install I don't
    have this problem

    --
    Eric Jacobowitz
    www.castlecomputer.com

  7. #7

    Default Re: weird install problem

    Eric,

    I think, the browsers change the current folder to a temporary directory and
    download the file. Then the current folder is set it back to the browsers
    app folder (c:\program files\mozilla firefox or c:\program files\opera,
    etc.).
    It's not an installer problem!

    Friedrich

    --
    Friedrich Linder
    CEO, Lindersoft
    www.lindersoft.com
    +1.954.252.3910

    "point. click. ship" - that's SetupBuilder 5

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