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Thread: error during setupbuilder update..

  1. #1

    Default error during setupbuilder update..

    I can't seem to make it update.
    Any tips on what to do..
    I cleared the proxy cache, and still same thing..

    Best Regards..

    Roberto Renz
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  2. #2

    Default Re: error during setupbuilder update..

    That seems to be the same brain fart I posted about <g>

    --

    Russ Eggen
    RADFusion International, LLC

  3. #3

    Default Re: error during setupbuilder update..

    >
    > That seems to be the same brain fart I posted about <g>
    >

    No. Robert is trying to update SetupBuilder 8 itself. But he has a buggy
    anti-spyware / firewall system that blocks access to the update server ;-)

    Friedrich

  4. #4

    Default Re: error during setupbuilder update..

    Roberto,

    > I can't seem to make it update.
    > Any tips on what to do..
    > I cleared the proxy cache, and still same thing..

    Your protection software blocks access to the update server and does not
    allow any communication to it. Try to "whitelist" the web update client and
    try it again.

    If you can't fix this in your protection software, you can download the full
    install image and it will update your existing installation. But #1
    priority should be to fix this in your protection software.

    Friedrich

  5. #5

    Default Re: error during setupbuilder update..

    Roberto,

    > I cleared the proxy cache, and still same thing..

    BTW, you mentioned "proxy". The screenshot you posted does not have the "I
    access the Internet with a proxy server" checkbox enabled. So perhaps the
    web update client does not make it through the proxy to the Internet?

    If you can't fix this in your proxy / protection software then you can
    update your existing install with the full install image.

    http://www.lindersoft.com/downloads_licensed.htm

    Friedrich
    Attached Images Attached Images  

  6. #6

    Default Re: error during setupbuilder update..

    > No. Robert is trying to update SetupBuilder 8 itself.

    Give me an "o"... Should read "Roberto", sorry :-)

    Friedrich

  7. #7

    Default Re: error during setupbuilder update..

    Wait till you see my screen shot <g>

    --

    Russ Eggen
    RADFusion International, LLC

  8. #8

    Default Re: error during setupbuilder update..

    We have an invisible Proxy, so no need to update proxy settings in browser.
    My antivirus does not protect web sites, I have all that turned off, but
    even then I get this error, I've had that kind of error off and on for
    what seems like always.. You're right though.. downloading the full
    install has always worked for me... <G>

    Best Regards...

    Roberto

  9. #9

    Default Re: error during setupbuilder update..

    Interestingly enough, today, the update works just fine and tells me I
    have the latest version intalled... go figure...

    Roberto Renz

  10. #10

    Default Re: error during setupbuilder update..

    Roberto,

    > Interestingly enough, today, the update works just fine and tells me I
    > have the latest version intalled... go figure...

    Nothing changed in the web update technology for years, so the explanation
    seems to be easy <g>. It seems to be a simple false-positive bug in your
    protection software.

    Here is what happened now. The full update installed new files (including
    recompiled web update clients). Your protection software (heuristic
    detection) put a lock onto the web update client(s) in the past. As a
    result, the communication to the server was blocked (Communication Error
    5060). Because the new files have a different binary contents, your
    protection software does not cause the false-positive any longer.

    Friedrich

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