+ Reply to Thread
Results 1 to 10 of 15

Thread: Issues with files being removed after reboot.

Hybrid View

Previous Post Previous Post   Next Post Next Post
  1. #1
    Join Date
    Aug 2009
    Location
    Oklahoma City
    Posts
    34

    Default Re: Issues with files being removed after reboot.

    This is not a silent installation. Even if a reboot was required it still would not put the files back correctly. The "BACKUP" path does not exist. In the case of an uninstall only the whole directory no longer exists. If the program has never been loaded then I wonder what is locking the files. The installer? Windows? Anti-Virus software? I installed dozens of times at some point I would think these files would not be locked especially right after a reboot.

    Here are my generator and advanced settings.
    Name:  sb.png
Views: 278
Size:  13.9 KB

  2. #2
    Join Date
    Mar 2004
    Posts
    4,308

    Default Re: Issues with files being removed after reboot.

    If there are files in PendingFileRenameOperations then the installer had to replaced locked (in-use) files. The Windows API to check for write permission returned FAILED. By default, the un-/installer always asks for a reboot if it replaced in-use files. If you are interested, send me your project file (including custom .sbi files) and I'll review your script. It would be cool if you could give me access to your setup.exe. Then we can debug it in real-time.

    Friedrich

  3. #3
    Join Date
    Aug 2009
    Location
    Oklahoma City
    Posts
    34

    Default Re: Issues with files being removed after reboot.

    I received permission to send the script and the exe. Where do I send it?

  4. #4
    Join Date
    Mar 2004
    Posts
    4,308

    Default Re: Issues with files being removed after reboot.

    Could you please send it to support@lindersoft.com

    If the .exe is too large, it would be great if you could send us a download link.

    Thank you!

    Friedrich

  5. #5
    Join Date
    Aug 2009
    Location
    Oklahoma City
    Posts
    34

    Default Re: Issues with files being removed after reboot.

    I emailed the files and a link to the installer. On Nov. 5th. I have not received a response yet.

  6. #6
    Join Date
    Mar 2004
    Posts
    4,308

    Default Re: Issues with files being removed after reboot.

    Sorry for the delay. There's too much going on here at the moment. Testing a hotfix for a Windows 10 update right now.

    We'll check your project tomorrow.

    Friedrich

  7. #7
    Join Date
    Mar 2004
    Posts
    4,308

    Default Re: Issues with files being removed after reboot.

    Hello,

    unfortunately, we were unable to reproduce it here on our test machines (VMs).

    What steps are required to see this issue? Do we need a previous version and the new TVInstaller.exe? We do not get an uninstall prompt when doing a reinstall with the same TVInstaller.exe

    Thank you!

    Friedrich

+ Reply to Thread

Thread Information

Users Browsing this Thread

There are currently 1 users browsing this thread. (0 members and 1 guests)

Tags for this Thread

Posting Permissions

  • You may post new threads
  • You may post replies
  • You may not post attachments
  • You may not edit your posts
  •